Benefits:

Responsibilities:

Requirements:

8 hour shifts available from 8:00am- 9:00pm Monday - Friday
High School diploma or general education degree (GED) is required.
Must be able to pass criminal check background screening & drug test.
Must have excellent voice quality and present a professional demeanor and ability to maintain a helpful/knowledgeable tone on all calls handled.
Must show empathy and understanding when speaking with callers.
Strong computer and system navigation skills required.
Agents may work in a variety of systems to assist callers.
Excellent oral and written communication skills required.

To be considered for a Work at Home (WAH) position, the following criteria is required:

A dedicated workspace that is located within your own residence that is quiet, a place you will not be disturbed and where there are no noises from your surroundings during work hours.
We provide the equipment while you work for us
Hardwired Cable or Fiber Optic internet connection (no wireless)
The modem must be able to directly connect to PC
Minimum 10 Mbps download / Minimum 5 Mbps upload speed

Customer Service Representative - Allentown

About iQor